Pastel casket cover

The following Sydney postcodes qualify for FREE DELIVERY, for all other Sydney suburbs, the courier fee is $19.90.

Free Delivery Suburbs

Abbotsford, Artarmon, Balmain, Birchgrove, Blues Point, Burwood, Cammeray, Campsie, Canada Bay, Castle Cove, Castlecrag, Chatswood, Chatswood West, Chiswick, Cremorne, Crows Nest, Croydon, Croydon Park, Drummoyne, Dulwich Hill, East Ryde, Enfield, Five Dock,  Greenwich, Hunters Hill, Kirribilli, Lane Cove, Lavender Bay, Lindfield, Lilyfield, Linley Point, Longueville, Mcmahons Point, Naremburn, North Ryde, , Northwood, Riverview, Roseville, Royal North Shore Hospital, Rozelle, Russell Lea, Ryde, St Leonards, Wareemba, Waverton, West Ryde, Willoughby, Wollstonecraft .

DELIVERY POLICY

General

We undertake to deliver same day within our delivery network if the order is placed before 1:00pm local time. Deliveries will be made to local residential addresses anytime up to or before 7pm, unless a customer has requested a specific delivery time that has been preapproved and confirmed by us via email.  Specific delivery times can be requested by arrangement with the florist - orders@spottedorchid.com.au . Business addresses for same day delivery must be ordered by 12pm insuring that delivery is made by 5pm. Orders for International Deliveries can be made by arrangement with the florist - orders@spottedorchid.com.au .

Areas 

All our floral products can be delivered to most Sydney suburbs but we specialize in prompt deliveries within the inner city and local surrounding suburbs. We can also deliver flowers WORLDWIDE via one of our affiliated suppliers. Please call us to discuss your needs.

Weekend Deliveries

Orders for Saturday delivery to metropolitan areas should be placed before 3.30pm. Sunday deliveries are available for our local area only. Orders for delivery to regional areas are generally not able to be delivered on weekends. Please phone us on 0413 023 403 to discuss your weekend delivery requirements. Orders received for weekend delivery that cannot be serviced will be delivered the next available weekday.

No One at Home

If the recipient is not home when your delivery is made, flowers will be left on the doorstep unless we are requested not to do so. For business, school and hospital addresses, Spotted Orchid Pty Ltd accepts no responsibility for delivered items redirected to the mailroom, front desk or reception.

Public Holidays

Our store which is conveniently located in Lane Cove, just opposite the Lane Cove post office is open on Public Holidays. Depending on the location, public holiday deliveries are available. Please phone us on 0413 023 403 to discuss your delivery requirements. Orders received for public holiday delivery that cannot be serviced will be delivered the next available weekday.

Do you Deliver?
Yes, We deliver to local areas for Free and a $17.90 delivery charge to areas outside (see our Delivery Page)

What days and hours are you open?
We are open from:
Monday 7:30am–6pm
Tuesday 7:30am–6pm
Wednesday 7:30am–6pm
Thursday 7:30am–6pm
Friday 7:30am–6pm
Saturday 7:30am–5pm
Sunday 8:30am–4pm

How do I contact you?
You can contact us via Mobile 0413023403, Phone (02) 9418 6770 or Email rita@spottedorchid.com.au

What product types are available?
Everything listed on our shop is available to order, but feel free to call to confirm or for special orders.

What areas do you deliver to?
See our Delivery Page

Is in-store pick up available for orders purchased online?
Yes, just let us know in the order notes, or by calling (02) 9418 6770

Can I pick a delivery time?
We can certainly try depending on the suburb but please feel free to call us to arrange a time and we will try our best.

Can I get same-day delivery?
Yes you can get same day delivery if you place your order before 1PM*

What happens after I place an order?
You will receive an email confirmation/ invoice of your order. Please check your spam as sometimes it won’t be in your inbox.

What about substitutions?
We try our best to make it look like the picture but flowers aren't always in season. We will try and replicate it as close as possible.

Can I make a change to my order?
Yes please call us at (02) 9418 6770

Will my flowers be left if no one is home?
Yes if there is somewhere safe to leave.

Will you contact the recipient?
If we have a number provided

Can you deliver at a specific time to a funeral?
Yes